12 Jobs in Paoli, PA
Universal Atlantic Systems is Hiring a Dispatcher - 2nd Shift Near Paoli, PA
Role Overview
Monitors, responds to, and follows up regarding alarm activity and customer requests in an effective and professional manner.
Status: Full-Time, Non-exempt
Hours 2pm -10pm
Key Responsibilities
- Monitors, responds to, and dispatches on emergency signals.
- Provides outstanding customer service to incoming customer requests and inquiries.
- Ability to be proficient in the verification and dispatching of alarms to police/fire agencies.
- Ability to work within the defined company and Central Station policies.
- Maintain and meet minimum quality and production standards set for the position.
- Process basic data changes to customersÂ’ accounts.
- Ability to multi-task in a dynamic fast paced environment.
- Ability to work independently as well as within a strong harmonious team.
- Excellent problem solving & communication skills.
- Excellent computer and phone skills.
- After 90 days of employment position is required to pass the CSAA level 1 certification to maintain employment.
- This position will be required to work weekend and holiday hours.
- All other duties as assigned.
Qualifications
- High school diploma
- One year of customer service or related experience, or equivalent experience
- Must have a working knowledge of Microsoft applications or desire and ability to learn
- Bilingual a Plus
Work Requirements:
- Position is considered sedentary and requires extended periods of PC exposure.
#UASDIS
Job Summary
Full Time
$41k-55k (estimate)
01/31/2024
07/02/2024
uas.com
Paoli, PA
200 - 500
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Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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